Getting started
We are a local company and all products made with love here in Dallas, Texas.
Absolutely! You can apply for our Trade Program HERE
While appointments are not necessary, they are strongly encouraged. Scheduling an appointment ensures that one of our Design Specialists can dedicate their time to assist you.
Retail customers are welcome to visit our showroom and purchase off the floor. At this time we do not provide custom orders without a professional Designer.
We offer installation services locally and nationwide. Contact your advisor for details.
Please note: we make every effort to design your product so it can be installed by designers or a GC.
Products
With 41+ years of experience, custom designs are our specialty. Big or small, our expert team brings your vision to life, exactly as you imagined. Endless possibilities, precise results.
It greatly depends on the project and materials used. Please contact us for further details.
Our range of outdoor products is designed to withstand the elements, providing lasting quality and functionality in every season.
Based on your project requirements, we will select a suitable range of products that meet all necessary specifications, including UV resistance, IFR (Inherently Flame Retardant) properties, and more.
Shipping
Because our products are made to order, we are unable to accept returns.
For custom orders, we will send images of completed products to you prior to packing.
While we do our best to pack our products safely, shipping damage can happen. All orders need to be inspected and we must be notified of damages within 24 hours of delivery. We will assist you with a replacement.
We ship from our warehouse located in Dallas, Texas, USA.
For international shipping we will ship to a broker of your choice, customer is responsible for all customs fees.
Warranty & Cleaning
Carefully clean most items with a soft cloth or feather duster; use extra caution if dried or preserved
natural materials are present to avoid breakage.
Silk foliage may be cleaned with a quality spray-on cleaner (such as Silk ‘n Splendor) specifically
formulated for this purpose with precautions as suggested by manufacturer.
Zinc, fiberglass, ceramic, wood and other items may be cleaned with a soft cloth or feather duster –
cleaning products may dull or damage products.
Clear glass only may be cleaned with glass cleaner and paper towels..
Natural products can add greatly to realism in design, but should be expected to change over time due to the normal aging and drying processes; these changes are not considered defects.
Examples of Possible Natural Product Aging Characteristics:
Bamboo: Will dry over time; may result in cracks of varying length and size.
Birch: Will dry and shed outer layer over time. May develop cracks.
Preserved Flowers: Will continue to dry over time. Sun exposure may fade colors and increase
brittleness. Requires especially delicate handling.
Preserved Leaves and Evergreens, Curly Willow, Moss, Branches & Assorted Fungi : Will dry
over time. Sun exposure may fade colors and increase brittleness.
Pod & Seed Structures: Will continue to dry over time. May open and expose contents.
Due to the unique nature of our custom-made products—crafted using a variety of materials and designed for use in diverse environments—we do not offer an explicit or standard warranty. Performance and longevity may vary based on usage, conditions, and care.